Advocacy Spurs Profitability
Companies that achieve the highest levels of customer satisfaction
are significantly more profitable than those that do not.
Drive Customer Engagement and Increase Frequency of Visits
Contact SCG today for a FREE initial consultation.
Digital Media Stage
Footprint customer focal points and capture
attention through light / motion technology:
- Use the latest digital technologies to
promote your products.
- Capture eyes and minds through in-store
graphics and brand imagery.
- Provide menu driven board strategy that
leverages the customer proposition that:
Shortens customer decision making
Speeds associates service times
- Team with your marketing department to
train each location leadership to customize
their own digital media.
Driving Customer Engagement
Utilize precise customer target definition to design and promote the best customer's experience and expectations:
- This can only be accomplished if you can
correctly answer the following questions:
What makes your brand powerful?
What percentage of customers advocate for your brand?
What is needed to make your brand more
powerful and have most customers
- Use non-traditional media strategies that
contribute to getting the Whole Brand
Targeted Brand Theming
View your business as a Retail Theater by:
- Use ongoing customer research to focus
on the core brand competency.
- Ensure customer mind appeal and interest
by providing eye catching staging.
- Promote product benefits through various
eye catching exposure in retail locations.
- Enhance your locations to ensure quick
customer decisions and pleasant but efficient
environment for sales.